How We Work

What Clients Say About How We Work

“ This workshop finally brought to an end the countless theoretical discussions about what the problems were and how to tackle them. After it we knew, through firsthand experience, what we were dealing with - a real breakthrough. ”
Executive Vice-President, Global Energy Company

“ The best team away-day I’ve ever experienced. ”
Partner, International Coaching Firm

“ John and his team worked with our two general practices to prepare us for a successful organisation merger. We couldn’t have achieved this without the support, discipline and wisdom that John gave us. He took time to observe us in action, and to understand how each organisation worked, and the values and behaviours that formed our separate cultures. He then took us through a process that was informative, challenging, developmental and fun - in equal measures.”
Dr Peter Devlin, General Practice Partner and Health Enterpreneur

“ Sincere thanks for your expertise, care, patience and perseverance. You’ve uncovered and unlocked important dynamics in the system. Much more for us to do but you have truly strengthened us to do this.”
Partner, International Consultancy

“ John is very skilled, working at a depth I have not experienced in any other workplace training, whether with large groups or one-to-one.  He is very good at guiding people to face challenging aspects of their roles and behaviours, and therefore creates potential for real and ongoing positive change.  His insight and questions have helped me to think in ways I would not have done before, opening a much wider range of possibilities for me.”
Holly Bembridge, Principal, King Edward VI College, Stourbridge, UK

“ John worked with managers at all levels at Monoux College for over 18 months, focusing on systems training and leadership. John has an incredible ability to notice culture, question practices and probe behaviours - this critical friendship was a significant element in our drive to improve standards.”
James Gould, Deputy Principal, Newham College London

“ I’ve never experienced an away-day like this and I’ve been on many over the years. In a different league.”
Councillor Chris Collier, Leader of the Labour Group, Lewes District Council

“ The session between the Senior Management Team and Cabinet was really well received by all.  The structure of the day helped us explore how we can positively respond to the changes being brought about by Local Government Re-organisation (LGR).  It was particularly helpful to explore how each of us are experiencing the changes and by acknowledging this will help us focus on the transition and legacy for the Council.”
Ian Fitzpatrick, Deputy Chief Executive, Lewes District and Eastbourne Borough Council


How We Work

• We connect strategy, leadership and culture.


• We observe the system in its context and in action. We pay attention to patterns of relating within the system and at the boundaries with the whole.


• We strengthen the capacity for speaking up and listening across the system.


• We invite sharing of stories and experiences that illuminate the strengths, challenges and possibilities of the system.


• We look for the simplest, smallest interventions to release the natural capacity of the system to adapt and evolve.


• We invite clients to test emerging hypotheses through ‘safe to try’ experiments, amplifying positive results and learning from feedback.


• We help clients transform their capacity for action in a complex world.